Gilgen Door Systems is a leading supplier of control systems and complete installations for door and gate systems.
Founded in 1961 and based in Schwarzenburg, Switzerland, Gilgen DS employs over 1,100 people worldwide.
Context & issues
Gilgen DS used MS Word to create quotations, but this was time-consuming, error-prone, and not integrated with the SAP system.
We redesigned the process by integrating SAP’s SD module to create quotations more efficiently and without errors.
Our innovative solution, a tailor-made quotation creation tool developed by TeamWork, perfectly meets the needs of Gilgen DS.
“TeamWork gave us excellent support and we’re very happy with the new solution. The quotation creation process now works more efficiently and reliably than the previous one-to-one solution.”
Christian Winkler
Customer Service Center Department Manager, Gilgen DS
Our approach
Offer a simpler, multilingual and personalized quotation creation experience via a user-friendly and flexible SAP tool.
Benefits
- Use data from SAP and other systems.
- Quickly customize quotation templates in MS Word.
- Manage multiple variants/options for a quote
- Automate e-mails with dynamic PDF generation, e-mail address, subject and cover letter.
- Multilingual support: German, French, Italian.